General Terms and Conditions
These Terms and Conditions apply to all orders placed on the Jersey Shore Sushi Co. website, located at jerseyshoresushi.com, for pickup, delivery, or catering.
Definitions
• “We”/“Us”/“Our” – Jersey Shore Sushi Co., operating in Brooklyn, NY and Oakhurst, NJ.
• “You”/“Customer” – The person placing the order.
• “Website” – www.jerseyshoresushi.com
• “Application” – Any mobile or online ordering platform used by Jersey Shore Sushi Co.
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Contract Formation
A contract is formed once you place your order and receive a confirmation email or message. All orders are subject to availability. We reserve the right to refuse or cancel an order at our discretion.
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Payment
All payments must be made via accepted payment methods at checkout. Prices include applicable taxes unless stated otherwise.
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Pricing and Availability
Prices are subject to change without notice. We aim to ensure all information on the website is accurate but do not guarantee error-free content.
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Pickup and Delivery
Estimated pickup/delivery times are approximate. We are not liable for delays due to weather, traffic, or other external factors.
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Cancellations and Amendments
Orders may not be canceled or changed after confirmation, as preparation begins immediately. If there’s an issue, please contact us directly at [support@jerseyshoresushi.com].
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Refund Policy
Refunds are granted at the sole discretion of Jersey Shore Sushi Co. Please contact us within 24 hours if there is a problem with your order.
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Feedback
We welcome feedback via email or through our review system. By submitting feedback, you allow us to display it for promotional or internal purposes.
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Privacy Policy
Please refer to our Privacy Policy for information on how we handle your data.
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Liability
We are not liable for any indirect or consequential loss. Our total liability in respect of any claim will not exceed the value of the order.
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Governing Law
These Terms are governed by the laws of the State of New York, United States.
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Third-Party Delivery Services
Most of our food delivery services (approximately 90%) are fulfilled via Uber Eats, while a smaller portion (around 10%) may be handled through Toast Delivery. These third-party platforms operate independently of Jersey Shore Sushi Co. and have their own Terms of Service and Privacy Policies.
By placing an order through our website, you acknowledge and agree that:
• The actual delivery may be handled by Uber Eats or Toast, depending on your location and order flow.
• Jersey Shore Sushi Co. is not responsible for delays, damages, or service failures caused by third-party delivery providers.
• Any issues related to delivery (timing, condition of the food upon arrival, missing items, etc.) must be addressed directly with the delivery service used.
We encourage customers to review the Terms of Service of the delivery providers prior to placing an order:
• Uber Eats Terms of Service
• Toast Terms of Service
Please note: Jersey Shore Sushi Co. will make every reasonable effort to support our customers in resolving delivery-related issues, but we do not assume responsibility for the conduct or performance of third-party delivery personnel or platforms.